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Appointments - Policies and Procedures (5)
How To's of appointment scheduling.
Billing Questions (5)
Explore this area for answers to your common billing questions.
Medical (4)
Explore this area for answers to your common medical questions.


Most Viewed Articles
How to Make an Appointment
Appointments can be easily made by calling our office (270-765-5926) or through this online patient support system: Click here to request an appointment. (If...
Changing and Canceling Appointments
Changing or canceling appointments can be easily performed by calling the office (270-765-5926) or through the HPC online system. Ideally, any requests for an appointment...
Cystitis/Urinary Tract Infections
Urinary tract infections come in a variety of flavors: " Bladder infection " (cystitis) refers to a simple infection of the bladder. These are extremely common...
No Show Policy
If you do not show up for an appointment without calling first, it will be counted as a "no-show."  After three no-shows we reserve the right to discharge...
Office Hours
The office is open Monday through Friday from 7am to 5pm. The last appointment of the day varies according to the provider. The last appointment for the office is 4:30pm....
Vaginitis
Vaginitis: There are various forms of vaginitis, but the two most common are bacterial vaginosis and vulvovaginal candidiasis (yeast infection).  Vaginitis is...
General Patient Education
We are proud members of the American Academy of Family Practice. The Academy offers a site that holds many articles on a variety of medical conditions. Try this link:...
Diabetes Mellitus II
Diabetes Mellitus (DM), Type 2: DM is a chronic illness characterized by insulin receptor insensitivity.  In a healthy individual, the pancreas secretes insulin...
Medicare Patients
Medicare Policies If you are a Medicare recipient, please be advised that Medicare requires a deductible at the beginning of every year. You must pay your deductible...
Patients with Insurance
PATIENTS WITH INSURANCE We accept and file insurance claims for most major insurance companies. These include, but are not limited to, Medicare, Anthem Blue Cross Blue...
Self-Pay Patients
SELF-PAY PATIENTS If you do not have insurance, you are considered a self-pay patient. We ask that you be prepared to pay for your visit in full. We will collect the...
Automobile Accidents and Workers Comp
AUTOMOBILE ACCIDENTS AND WORKER'S COMPENSATION We do not file automobile insurance or work comp claims. Due to a contract with our next door neighbor, AcuteCare, we...
Automobile Accidents and Workers Comp
AUTOMOBILE ACCIDENTS AND WORKER'S COMPENSATION We do not file automobile insurance or work comp claims. Due to a contract with our next door neighbor, AcuteCare, we...
Billing Policies
FINANCIAL POLICIES Our billing policies are in place to help us operate fairly and professionally. Read over them before your appointment, and let us know if you have...
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